"Frank's skill in asking the right questions is un-mistakable, and is at the core of his leadership philosophy.

The power of these questions cannot be underestimated, especially if you want to lead and not manage."
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Westhaven Worldwide Logistics

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Can you hear me now… ?

Basically, most companies have very limited in-house communication. Too often employees aren’t aware of what is going on or they got informed a few hours before.

Sometimes there is no communication between departments. At all.

The worst ever experienced was an engineer that upon arrival in his office was told that some manager was now in his office.

Think he was upset?

Even more surprising was that the new manager made sure that everyone knew she didn’t care; after all—she was a manager and thus superior. Unfortunately examples like this are more the norm than anything else; leading to employees feeling disoriented and disloyal.

How well do you communicate?

With superiors?

Subordinates?

Customers?

Suppliers?

In the long run companies create more workload by ignoring the importance of communications.


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« How do you find the truth?     03/13/2008 »

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