The customer is always right.
© Copyright Frank D. Kanu 2000-2008
Really? A friend told me that one of the companies customers complained that something was missing. Within four hours the same customers complained again: This time to say he didn’t get anything.
Strange, right?
I mean, if you get nothing—why wouldn’t you say that in the first complaint?
Technorati (All Links are external): complaint customer money back sake something was missing the customer is always right business ethics general
Really? A friend told me that one of the companies customers complained that something was missing. Within four hours the same customers complained again: This time to say he didn’t get anything.
Strange, right?
I mean, if you get nothing—why wouldn’t you say that in the first complaint?
Do you see more people complaining for the sake of complaining?
Do you see more people complaining because they hope that they can get some money back?
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