"Frank's skill in asking the right questions is un-mistakable, and is at the core of his leadership philosophy.

The power of these questions cannot be underestimated, especially if you want to lead and not manage."
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Westhaven Worldwide Logistics

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Manager or Leader?

In my book Stop Telling… Start Leading I write:
“There is a great difference between the ordinary manager and the leader. Managers usually live by the rules made by others. Leaders make the rules.

Leaders will build up employees and help them grow, giving them real opportunities to one day become leaders themselves. They understand that those following them are not after their job. Leaders motivate, and they listen, so they know what their employees want and the tools they need to get the job done. Leaders also know how to balance between giving employees help and allowing them to make their own decisions.”

How would you define the different roles of manager and leader?



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