http://geniusone.com/blog/how-is-this-for-customer-service/ Since two decades author and leadership consultant Frank Kanu helps top managers and executives to improve success ratios and productivity. Fri, 09 Jan 2009 12:01:13 +0000 http://wordpress.org/?v=2.3.1 http://geniusone.com/blog/how-is-this-for-customer-service/#comment-5653 Ada Wed, 28 Feb 2007 01:38:51 +0000 http://geniusone.com/blog/how-is-this-for-customer-service/#comment-5653 How do you feel as a customer when that happens to you? What a waste of time and money How do you treat your customers? The way I'd want to be treated: With respect and dignity Do you think it deserves to be named "customer service"? We should re-name it customer nonservice What a waste of time and money

How do you treat your customers?
The way I’d want to be treated: With respect and dignity

Do you think it deserves to be named “customer service”?
We should re-name it customer nonservice
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