"Frank's skill in asking the right questions is un-mistakable, and is at the core of his leadership philosophy.

The power of these questions cannot be underestimated, especially if you want to lead and not manage."
—John Cave
Westhaven Worldwide Logistics

If not otherwise stated—all postings © Frank D. Kanu. All rights reserved.

Posts

Descent into Hell

When you are familiar with the software industry you know that deadlines are always set very tight.  Most are so unrealistically they will never be reached.


But how often is this nothing else then poor management style?  Here is this company with a CTO and three project leads, one analyst, one tester, one GUI designer, two junior programmer, one programmer and three senior programmers.










    Programmer A I predict that the CEO is forcing us to work heavy overtime.
    Programmer BLet the madness begin.
    Programmer AI was afraid of that.
    Programmer BThe CTO shifted all of the production dates around for the new contract to accommodate a later start (6 weeks) and roughly the same finish time.
    Programmer AI did see that.  Remember, I said that the CTO will ensure that:
    a) If it works it was all HIS effort
    b) If it does not work nothing was his fault, just the low people, named programmers.
    Programmer BYou say that that’s Thanksgiving Holiday?  No Problem!  Just make sure that everything’s done a week earlier, so that the CTO and the project lead can go on their respective vacations!
    [The team wasn't finished a week early, but the CTO and project lead went on their vacations anyway.]
    No one expects you to contribute to this round.  Lucky You!
    Programmer BEehh!  Wrong!!  I already got the first request to start working on Monday.  After I announced that I’ll take off until the end of this week because of the new baby.  Two and a half days off are way too much!  I even worked the night before my daughter was born…
    Programmer BTests?  I know our two juniors will be writing those.  Let the nightmare begin!


How blind can a management team be?  Even the lead programmer admitted in meetings that the programming team would be coding to the deadlines instead of the design.  Essentially that it is a real big mess.


And it was getting worst by the day.  A new compiler version just came out and another one will be out when approaching the deadline.  Tools used were all over bugtrack: Holes here and there.  Did management care?  Nope, they just waited until the customer complained and then management went into the deserved weekend while the plebus worked…


Now let’s take a closer look at this situation:


  • The CTO had no idea how to properly plan a project.
    You just do not change one important variable and ignore the influence that has on other project variables.
    Changing the starting date without changing the deliverable date can only mean one of two things: Your initial time assessment wasn’t worth the paper written on or you are just looking to descend into hell.

  • The team had a big water-head - why one CTO and three project leads?

  • There is no communication happening in the team.  Or if it does the programmers are ignored by management.
    A six week change?

  • The team already is in a motivational gap.  
    What does that tell you about the quality you can expect?

  • Leave testing up to the most inexperienced developers raises another question about quality.

  • Leaders lead by example.
    How can the CTO and one project lead take off while the team is struggling?
    There is no team spirit at all.

  • There are two times during the year when you need to keep in mind that your employees - especially family oriented ones - get side tracked a lot: summer vacation time and the holiday season.


Mind you that management decided to lie about the implementation deadlines set from the customer.


Many of the problems could have been easily avoided with more honesty towards the employees and team without the management overhead.



Tags:
 

This blog-entry is protected by a digital fingerprint:785273ed81985582c8a1be62f78c9459

Because I value your thoughtful opinions, I encourage you to add them.

Please leave your Response right here:




XHTML: You can use these tags: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>



Please do not be offended if I edit your response for clarity or to keep out questionable matters, however, and I may even delete off-topic responses.

« HBS Working Knowledge     Dot-com bombs get an archive of their own »

Navigation, Archives and Links


This blog is designed to provide accurate and authoritative information in regard to the subject matter covered. If legal advice or other expert assistance is required, the services of a competent professional should be sought.