Looking at megatrends like globalization and the shift from an industrial society to a knowledge society one thing becomes clear: Mentoring is not only the starting point but also an important pacemaker for effective knowledge management. Survival—business and personal alike—will depend on how much and how effective available knowledge is passed on.
The real challenge—especially for organizations—is that most knowledge exchange just “happens”. Particularly implicit knowledge
(unwritten laws, experiences and routines) has to be transferred. We all experience it everywhere: uninformed newcomers dropping one bomb after another.
To avoid losing more money and / or reputation valuable time and resources are spent with damage control.
Do you or your business have any idea how much it cost to recover lost knowledge? Probably not!
Of course there is the obvious solution of ensuring that all knowledge is written down. But what do you think will happen sometime down the road?
And how does one make sure that all of the implicit knowledge has been written down?
This is where mentoring
comes to the rescue.
Proper mentoring guarantees not only knowledge transfer, but also teaches how to pass on knowledge that otherwise would have been lost. Mentoring a group has the additional advantage the knowledge is shared; no more depending on a single person.
Way to often companies keep employees that aren’t willing to mentor or even share knowledge. Do you really
want to run a business that dies the moment one of those employee leaves?
Great leaders ensure that individual and group learning is encouraged, supported and paid for.
Tags: aspiring leaders bomb damage control effective knowledge management experiences globalization great leaders group learning implicit knowledge knowledge exchange knowledge transfer mentor mentoring money newcomers pacemaker reputation share knowledge survival business unwritten laws
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