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Best Buy never intended to mislead customers

Apparently, Best Buy has a secret intranet site which lists higher prices than its normal, consumer-based web site.

When a customer comes in to the store saying they’ve found an item for a lower price on the Best Buy website, salespeople have been pulling up the intranet version, with the higher prices.

I’d really love to hear how the Best Buy “managers” define leadership and ethics…

If that is not intending to mislead—then what is?


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Filed by Frank Kanu under Business, Ethics, Leadership


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One other Opinion:

  1. mike
    21:55 on Tuesday, March 6th, 2007
    Best Buy and ethics in the same sentence? Whoda thunk that?

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