Asking questions is key
© Copyright Frank D. Kanu 2000-2008
Porsche requests that every mistake that happened leads to an improvement suggestion.
Toyota requests that employees ask five why questions to analyze the cause of an error.
In meetings managers should talk less and allow questions like: “If you would be in my position—what would you do?”
Technorati (All Links are external): improvement suggestion mistake porsche toyota business leadership management teams
Porsche requests that every mistake that happened leads to an improvement suggestion.
Toyota requests that employees ask five why questions to analyze the cause of an error.
In meetings managers should talk less and allow questions like: “If you would be in my position—what would you do?”
When was the last you did dig deep to find the real issue?
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improvement suggestion mistake porsche toyotaTechnorati (All Links are external): improvement suggestion mistake porsche toyota business leadership management teams
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