"Frank's skill in asking the right questions is un-mistakable, and is at the core of his leadership philosophy.

The power of these questions cannot be underestimated, especially if you want to lead and not manage."
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Are you listening?

In many organizations management complains that the employees do not tell them what is going on. But that is only one side of the story. If you dig deeper you very often find that employees say: Management is not listening. Both sides are convinced that they do everything in their power—but that the other side is not responsible.

Who is right?

Can you change this situation? Do you ask the right questions?

Do you listen?

Do you hear what is said?


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One other Opinion:

  1. Karel Frielink
    08:50 on Wednesday, May 31st, 2006
    Excellent questions Frank. Both sides are right. I had to learn how to listen myself. And I mean ‘to listen attentively’, which for the avoidance of doubt means stop talking and stop planning my response.

    Kind regards,

    Karel Frielink

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