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Emotions

© Copyright Frank D. Kanu 2000-2009

Today’s daily question and quote of the day are about emotions.

When you ask a lot of questions (and I do!) you are always faced with emotional answers. Even to very simple questions like: “Do you have a plan?”

Very often you can see how the person that asked the questions get’s more than irritated by the answers given. Sometimes they step back, stop asking and miss the opportunity to analyze what happened. Every so often silence is an even more powerful way to get more and/or better answers.

But let’s step back and see why there is an emotional answer:
  • Jane is in state of denial.
  • Marc has other problems and is overwhelmed by them.
  • The person has no clue, but does not want to admit it.
    Isn’t it interesting how many people (including myself) rather say something wrong than keeping their mouth shut?
  • Pam feels threatened by the question and let’s her emotions take over.
  • Bill is following his own agenda and does not care about the question.
  • Ann didn’t understand the question and/or is not interested in understanding it.
  • Don is upset that he didn’t ask that question. His emotions take over.


Understanding why people get emotional over easy questions is step number one in taking charge.

Do you take charge?

How do you handle emotional answers?



Related Postings:
  • Worthless?
  • 01/10/2008
  • What role do your emotions play?
Tags:
clue  emotions  quote of the day  silence  simple questions  state of denial
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  • Frank Kanu on Thursday, January 10th, 2008 @ 17:17
  • Filed under Business, Leadership, Management, Motivation, Negotiations


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Readers, who enjoyed reading this posting, also read:
  • What role do your emotions play?
  • How do you feel about emotions?
  • 09/29/2007
  • The Top 8 Rules for Outstanding Business Communication

One Ping & Trackback:

  1. 08:30 on Tuesday, January 15th, 2008
    Frank Uncovers Excellence in Leadership » Worthless?
    […] find it incorrect to censor John’s comment in this situation. A few days ago I posted about emotional answers given. Which one would be a good fit for John? I leave the answer up to you[…]

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