"Frank's skill in asking the right questions is un-mistakable, and is at the core of his leadership philosophy.

The power of these questions cannot be underestimated, especially if you want to lead and not manage."
—John Cave
Westhaven Worldwide Logistics

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Archive for May 9th, 2006

Leader and manager - or is there more?

We all make a distinction between manager and leader. I wonder if that is enough. But lately I start to wonder if there should be one more step added. For those how made it above the typical manager but are still not a leader. (And some never will be…)

What do you think?



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How valuable is your time?

My phone rings; some company on the line. They already left me voice mails with background music. What a nice way to “win” a customer!

So anyway, the lady tells me they sent me some stuff. I say: “I am not interested.” That doesn’t bother her and she keeps on talking. Rather annoyed that my decline wasn’t good enough I tell her: “I have no time.

That’s when she tells me that it only takes 30 seconds.

Does it mean 30 seconds of my time are to no value for me? Isn’t it funny how often people value our time? It will only take… And what if it takes more? And what about the time you loose because you lost your thought?

Do you tell others it only takes a few seconds?

Or do you ask first: “Do you have some time?” It seems to me that the later question really has become a dinosaur.

What do you think? — If you have the time ;)


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