Since two decades author and leadership consultant Frank Kanu helps top managers and executives to improve success ratios and productivity.
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Archive for November, 2005

Stop Telling… Start Leading! - Introduction

© Copyright Frank D. Kanu 2000-2008


“People are born either as managers or as worker bees.”

Wow!

Is this right? Do you really have to be born a manager, or leader? Is it true that some of those skills can never be learned?

“Management is nothing more than motivating other people.”


–Lee Iacocca



“I can do that!” many will answer. “I can motivate others.” But how? In 2004 Henry Mintzberg famously asked for “managers, not MBAs” in his book of the same name. In May 2005 the Harvard Business Review published “How Business Schools Lost Their Way,” Warren Bennis’ and James O’Toole’s take on managers failing because of the theoretical-centered education provided by most top business schools.

Is there really anything new? Can any management guru teach you something that hasn’t yet been discovered and put into practice?

No.

In fact, when you encounter “experts” who claim they’ve discovered something new, my advice is, run! The truth is that it’s all about existing knowledge presented in new ways. More than that, it’s about teaching knowledge in ways the student understands-and uses.

Everyone who teaches-and managers should teach their employees-ought to be able to recognize quickly how well the student is taking in the material being taught, and how to adjust the flow of information to each student’s needs. Among the essential components for a successful teaching experience are high standards and expectations, ongoing feedback, and a dynamic that engages both teacher and student. The problem is that too often the process becomes the focus instead of the results. How often have you watched a film touted as an action movie and thought “Come on-where’s the action they promised?”



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  • Frank Kanu on Wednesday, November 23rd, 2005 @ 08:41
  • Filed under Business, Leadership, Management, Stop Telling... Start Leading!, Teams

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More hours in your day?

© Copyright Frank D. Kanu 2000-2008

I already talked about time management before. Time is a unique resource. There isn’t any more of it. Each of us already has all the time there is, yet few of us have enough.
So, to get “more” time, it is important to learn to make better use of time; being more productive. Do you know
  • how to use time and not abuse it?
  • how to set priorities?
  • the difference between urgent and important work?
  • how to speed read?
  • how to speed sleep?
  • how to handle procrastination?
  • how to handle correspondence, the phone, visitors, meetings?



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  • Frank Kanu on Saturday, November 19th, 2005 @ 20:25
  • Filed under Business, Management

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effective use of the phone

© Copyright Frank D. Kanu 2000-2008

People, who use the phone as their primary means of communicating, are often perceived as rude and uncaring. They often show little or no empathy with their clients.

And we all have dealt with them, right?

Like the ones who keep on calling and insisting to know better then you do who is living in your household.

Some who is good on the phone (as seller or buyer) will have:
  • a good self esteem
  • a basic understanding of emotions and assertive behavior
  • is professional at all times (never true for the annoyed consumer, right?)
  • knows how to address people
  • makes sure at the very beginning to talk to the right person
  • knowledge how to control the voice
  • has tele-manners



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  • Frank Kanu on Saturday, November 19th, 2005 @ 20:03
  • Filed under Business, Management, Motivation

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Negotiate to Win

© Copyright Frank D. Kanu 2000-2008

Negotiating is a learned skill. No one is born a skilled negotiator. You may have the looks, personality, tenacity etc, but the skill of negotiating is learned.


Do you agree?

Or do you think that we are all born as negotiators.

But unlearn some of the natural skills by the way we grow up?


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  • Frank Kanu on Thursday, November 17th, 2005 @ 21:46
  • Filed under Business, Negotiations

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Managers make mistakes!

© Copyright Frank D. Kanu 2000-2008

As managers, we all make mistakes - sometimes ;)!

By examining those mistakes, we can develop solutions to avoid them and to learn from them. But first - what do we consider mistakes? Of course there are many lists available, here is one of them:

  1. No goals
  2. Communication failures
  3. Bossy style
  4. Trying to be everybody’s darling
  5. No motivation
  6. Missing standards
  7. No conflict management
  8. Change is evil
  9. Not leading by example
  10. Wrong compensation
  11. Lack of training/education
  12. Stress is not managed
  13. Unrealistic deadlines
  14. Intolerance
  15. Ignoring the existing knowledge base
  16. No fun


I am sure you can come up with a lot of your own!

My book Stop Telling… Start Leading! The Art of Managing People by Asking Questions names the 13 deadly sins managers have to avoid.

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  • Frank Kanu on Wednesday, November 2nd, 2005 @ 14:26
  • Filed under Business, General, Management

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Stop Telling… Start Leading!

© Copyright Frank D. Kanu 2000-2008

Stop Telling... Start Leading

For the next few days you can pre-order your 30% off copy directly from the author!


The author will sign
the hardcover version with your text!

Please contact Frank directly
FrankKanu01@GeniusOne.com
to work out the details.


In the fifth century B.C. the Greek philosopher Socrates perfected a method of teaching in which he would ask disarmingly simple questions that actually forced people to admit what they didn’t know. As you read this book, you’ll find a number of questions that follow the Socratic tradition. The reason? Today’s managers need more than the predefined answers we might think are correct, but which seldom fit the problem at hand.


     Stop Telling… Start Leading is a work book and should be used as such. It offers many open-ended questions to the manager, offering ways to determine why something has gone off-center. Because every manager is different-the result of education, cultural background, ethnicity, etc.-offering predefined “one size fits all” answers can’t do it any longer. Managers need to answer tough, pointed questions that will force them to come to terms with their goals. Once they do that, they can manage more effectively and more positively-which helps them and their team.



For the next few days you can pre-order your 30% off copy directly from the author!


The author will sign
the hardcover version with your text!


Please contact Frank directly
FrankKanu01@GeniusOne.com
to work out the details.




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  • Frank Kanu on Tuesday, November 1st, 2005 @ 09:47
  • Filed under Business, General, Management, Motivation, Stop Telling... Start Leading!

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