"Frank's skill in asking the right questions is un-mistakable, and is at the core of his leadership philosophy.

The power of these questions cannot be underestimated, especially if you want to lead and not manage."
—John Cave
Westhaven Worldwide Logistics

Kick one out!

Every once in a while there comes the discussion up who is an asset in a team and who is not. Some will - even vigorous - supporting others. And some will fight to get rid of someone else.

The removal of a team member - even if it is done temporarily - puts a big pressure on any team. Sometimes the pressure and the presented evidence become so much that there seems to be only one option: To give up and remove the offending member. Some think that as long as everyone in the team agrees everything is fine. But let's step back and take a look at it:

No matter how the constellation - the leader can not win. See, leaving the member usually costs as much stress in the group as does removing the member (sometimes only visible in the long run).

All the leader can do is damage control. It's a fine line she has to walk on and it's the time most leaders learn that they still have a long way to go.

For some group members this is the perfect time to show their bad side: They start playing the blame game, bashing others, et cetera. Most of this will be against the leader and those considered weaker; often the ones less outspoken. If not controlled properly it can lead to the destruction of the team.

Key in resolving this situation is communication:

  • All the communication breakdowns have to be identified immediately
  • They only lead to more confusion and even more complications down the road
  • Never assume that everyone understands or knows what was going on
  • Take just a little extra time to create an environment that is destined to allow every team member to grow - peacefully and in harmony with others.

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